24-hour mental health text message service launched in Norhamptonshire

Posted 2 weeks ago in West Northamptonshire Council

Northamptonshire Integrated Care Board (ICB) along with North and West Northamptonshire Councils have partnered with charity Mental Health Innovations to offer free, confidential and 24/7 mental health support to those across the county through the charity’s text messaging support service Shout.  

The partnership has been funded through North and West Northamptonshire Public Health services and ICB to provide this innovative digital offer for anyone in Northamptonshire to enable them to access 24-hour mental health support, 365 days a year from their mobile phone.

The service launched on Monday 2 September and people in the county can 𝘁𝗲𝘅𝘁 𝘁𝗵𝗲 𝘄𝗼𝗿𝗱 ‘𝗜𝗠𝗔𝗧𝗧𝗘𝗥’ 𝘁𝗼 𝟴𝟱𝟮𝟱𝟴 to be connected to a trained Shout Volunteer. The service is open around the clock and can help with issues such as anxiety, stress, loneliness, depression and suicidal thoughts. The conversation, which takes place entirely by text message, aims to help the texter reach a calmer place with a plan to move forward. It will also signpost them to further support available locally.

For more information please click here.